Mandatory MacOS Update Procedures

Music IT Support uses a notification system known as Nudge to alert users to mandatory macOS updates. If you have received a notification from nudge (see screenshot below), then this is an official request from Music IT Support and can be trusted.

If you are unable to perform the update at the time of notification, you may simply click "Defer." However, once the "Days Remaining to Update" reaches "O", the Defer option will no longer be available. Users will usually have 30 days to choose when they wish to update.  If you have any questions, please contact Music IT Support at: music.support@unt.edu.

Clicking “Update Device” will begin the update process by opening Self service on your device and auto start the download process. Click on "Update MacOS" to start the update process if it does not begin on its own.